We think institutions could use a little help, because administering the processes for so many students and keeping up with changes to their data can be challenging.
HighPoint Automation Engine is an application that helps different offices move students through their processes more efficiently. The name gives away our secret – automation. We believe the more steps that can be automated, the faster people can complete more tasks. Automation also allows users to do more for themselves and requires fewer resources.
By automatically assigning and waiving PeopleSoft checklists, students can take ownership of their experience. Nearly half of the checklist items can be addressed by the student without making a trip to an institution’s physical office. They can track their payment progress using HighPoint Roadmap, and receive notifications, information and reminders in the HighPoint Message Center. The time they do spend in the office can be spent more on items that require special attention. Now that’s efficiency any student can appreciate.
The processing requirements change from year to year. Institutions and departments need to stay on the same page and minimize any risk of non-compliance. Our system is designed to enable users to easily adjust the software to configure these changes without needing to ask for technical assistance or depend on unreliable custom-built tools. Because students are more empowered to complete checklist items themselves and have fewer complaints, staff get more time back in their day to help students succeed.
HighPoint Automation Engine is the simplest way to manage the complex processes and priorities. We included features that dramatically reduce administrative time, work and resources while improving the student experience. Students gain easy access to their accounts and can efficiently manage their progress. Our Automation Engine solution has a long list of benefits that may surprise you:
Improve student enrollment numbers by being able to present financial aid packages ahead of other schools
Reduced administrative work through automating tasks and delegating many of them to students
Increased higher-value face-time with students for in need of more specialized advisement
Improved relationships between administrative offices and students
Closed-loop communications with HighPoint Message Center so staff can send FERPA-compliant messages to students
HighPoint Automation Engine is a separately licensed application that may run either integrated with HighPoint Message Center or separately installed without HighPoint Mobile.